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Privacy Policy

Last updated: March 12, 2024

This Privacy Policy outlines the policies and procedures of Acoustic Sonic LLC on the collection, use, and disclosure of your information when you use the Service and informs you about your privacy rights and how the law protects you. At Acoustic Sonic LLC, we are committed to protecting your privacy and treating your personal data with transparency and respect.

We use your Personal Data to provide and improve the Service. By using the Service, you consent to the collection and use of information in accordance with this Privacy Policy. This Policy applies to all interactions with Acoustic Sonic LLC via our website https://www.acousticsonic.com, or any other form of communication with us.

We understand the importance of your privacy and strive to manage your Personal Data responsibly and in compliance with applicable data protection laws. Acoustic Sonic LLC is dedicated to transparency in the handling of your personal information and to providing you with control over how your information is used and shared.

Collecting and Using Your Personal Data

Categories of Data Collected

Personal Information

At Acoustic Sonic LLC, while you engage with our Service, we might request that you supply us with certain personally identifiable information. This information is essential for us to offer a tailored and efficient experience. The personally identifiable information we collect may encompass, but is not limited to:

    • Email Address: For communication and service updates.
    • Name: To personalize your experience with our Service.
    • Phone Number: For direct communication or necessary verification.
    • Address Details: Including State, Province, ZIP/Postal code, and City, to provide location-specific services or offers.

Usage Data

Acoustic Sonic LLC gathers Usage Data automatically as you utilize our Service. This data helps us understand how our services are being used and how we can improve them for a better user experience.

Usage Data includes:

    • The Internet Protocol address (IP address) of your device – to measure service usage levels.
    • Browser type and version – to ensure our service is compatible with the browsers our customers use.
    • Pages of our Service that you visit, along with the time and date of your visit, and the time spent on those pages – to understand what parts of our service are most valued.
    • Unique device identifiers and other diagnostic data – for troubleshooting and improving service functionality.


Mobile Device Data

When you access the Service using a mobile device, Acoustic Sonic LLC may automatically collect certain information to enhance the mobile user experience:

Mobile-specific data collected includes:

    • Type of mobile device and its unique ID.
    • IP address of your mobile device.
    • Mobile operating system and the type of mobile Internet browser.
    • Unique device identifiers and other diagnostic data. 

This information helps us understand how you use our Service and supports our efforts to improve your overall experience. It also assists us in troubleshooting and enhancing the functionality and security of the Service.

We also gather information sent by your browser or mobile device whenever you visit our Service or when you access the Service through a mobile device. This practice is standard across the industry and helps us provide a more customized and efficient service.


Browser Information

In addition to mobile data, we collect information that your browser sends whenever you visit our Service or when you access the Service via a mobile device. This comprehensive data collection strategy ensures that Acoustic Sonic LLC can continuously refine and enhance the user experience across all platforms and devices.


Tracking Technologies and Cookies

At Acoustic Sonic LLC, we employ Cookies and similar tracking technologies to monitor activity on our Service and hold specific information. These technologies are utilized to collect and track information to enhance and analyze our Service. The tracking technologies we employ include beacons, tags, scripts, and more to collect and track information, as well as to improve and analyze our Service. The types of technologies we use may comprise:

Cookies or Browser Cookies: A Cookie is a small file placed on your device. You have the option to instruct your browser to refuse all Cookies or to signal when a Cookie is being sent. However, if you do not accept Cookies, you may not be able to use some portions of our Service. Unless you have adjusted your browser setting to refuse Cookies, our Service may use Cookies.

Web Beacons: Parts of our Service and certain emails may include tiny electronic files known as web beacons (also known as clear gifs, pixel tags, and single-pixel gifs) that allow Acoustic Sonic LLC, for instance, to count users who have visited those pages or opened an email. This also assists in other related website statistics like recording the popularity of a section and verifying system and server integrity.

Cookies can be categorized as “Persistent” or “Session” Cookies. Persistent Cookies remain on your personal computer or mobile device when you go offline, while Session Cookies are deleted as soon as you close your web browser. We leverage both Session and Persistent Cookies for the following purposes:

Necessary / Essential Cookies

Type: Session Cookies

Administered by: Us

Purpose: These Cookies are crucial for providing services available through the Website and to enable the use of its features. They help authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services you have requested cannot be provided, and we use these Cookies to provide you with those services.

Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

Functionality Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies allow us to remember choices you make when you use the Website, like remembering your login details or language preference. Their purpose is to provide you with a more personal experience and to prevent you from having to re-enter your preferences every time you use the Website.

Tracking and Performance Cookies

Type: Persistent Cookies

Administered by: Third Parties

Purpose: These Cookies are used to track information about traffic to the Website and how users use the Website. The information gathered may directly or indirectly identify you as an individual visitor because it is typically linked to a pseudonymous identifier associated with the device you use to access the Website. We also use these Cookies to test new pages, features, or new functionality of the Website to see how our users react to them.

For detailed information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

Use of Your Personal Data

Acoustic Sonic LLC may use Personal Data for the following purposes:

To provide and maintain our Service, including to monitor the usage of our Service.

To manage Your Account: to manage your registration as a user of the Service. The Personal Data you provide can give you access to different functionalities of the Service that are available to you as a registered user.

For the performance of a contract: the development, compliance, and undertaking of the purchase contract for the products, items, or services you have purchased or of any other contract with us through the Service.

To contact You: To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as mobile application’s push notifications regarding updates or informative communications related to functionalities, products, or contracted services, including security updates when necessary or reasonable for their implementation.

To provide You with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.

To manage Your requests: To attend and manage your requests to us.

For more information on retaining, transferring, and disclosing your Personal Data, as well as ensuring its security, please refer to the respective sections of our comprehensive Privacy Policy.

Remember, the safety of your Personal Data is paramount to us, but no internet transmission or electronic storage method is 100% secure. While we aim to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.



CCPA Privacy

  • This privacy notice serves as a supplement to our overarching Privacy Policy, specifically addressing the rights of California residents under the California Consumer Privacy Act (CCPA). It applies exclusively to visitors, users, and others who reside in the State of California.
  • Categories of Personal Information Collected
  • Over the past twelve (12) months, Acoustic Sonic LLC has collected the following categories of personal information from California residents, in alignment with the definitions provided by the CCPA. It’s important to note that not all examples of personal information in these categories have been collected; this reflects our good faith belief, based on the best of our knowledge, about the types of information that could be collected:
  • Category A: Identifiers such as a real name, alias, postal address, online identifier, Internet Protocol address, email address, and other similar identifiers. (Collected: Yes)
  • Category B: Personal information categories listed in the California Customer Records statute, like name, contact information, education, employment, employment history, and financial information. (Collected: Yes)
  • Category C: Protected classification characteristics under California or federal law. (Collected: No)
  • Category D: Commercial information including records of products or services purchased, obtained, or considered. (Collected: Yes)
  • Category E: Biometric information. (Collected: No)
  • Category F: Internet or other similar network activity such as interactions with our Service. (Collected: Yes)
  • Category G: Geolocation data. (Collected: No)
  • Category H: Sensory data. (Collected: No)
  • Category I: Professional or employment-related information. (Collected: No)
  • Category J: Non-public education information. (Collected: No)
  • Category K: Inferences drawn from other personal information. (Collected: No)
  • Exclusions to the CCPA include publicly available information from government records, deidentified or aggregated consumer information, and information covered by certain sector-specific privacy laws.
  • Sources of Personal Information
  • We obtain personal information from various sources:
  • Directly from you, such as through forms you complete on our Service or transactions you conduct with us.
  • Indirectly from you, based on your activity on our Service.
  • Automatically from you, through cookies and other tracking technologies.
  • From Service Providers, including third-party vendors who assist us in providing the Service to you.
  • Use of Personal Information
  • The collected personal information is used for “business purposes” or “commercial purposes” as defined under the CCPA, which may include:
  • Operating and providing our Service
  • Supporting and responding to your inquiries and requests
  • Processing your transactions and facilitating delivery
  • For legal compliance and to respond to law enforcement requests
  • Internal administrative and auditing purposes
  • Disclosure of Personal Information
  • In the last twelve (12) months, we have disclosed personal information within the categories of Identifiers, Personal information as per California Customer Records statute, Commercial information, and Internet or other similar network activity for business or commercial purposes.
  • Sale of Personal Information
  • Under the CCPA, “sell” refers to the transfer of personal information for monetary or other valuable consideration. Acoustic Sonic LLC may have sold information in the following categories: Identifiers, Personal information categories listed in the California Customer Records statute, Commercial information, and Internet or other similar network activity.
  • Sharing of Personal Information
  • We may share your personal information with Service Providers, payment processors, our affiliates, business partners, and third-party vendors authorized by you or your agents in connection with the products or services we provide to you.


Your Rights under the CCPA

As a California resident, the CCPA affords you specific rights regarding your personal data:

    • The Right to Notice: You are entitled to clear information about the categories of personal data being collected and the purposes for which they are used.
    • The Right to Request: You can request details about the personal information collected, including:
    • Categories of personal information collected about you.
    • Sources from which the personal information was collected.
    • Business or commercial purposes for collecting or selling personal information.
    • Categories of third parties with whom the personal information was shared.
    • Specific pieces of personal information collected about you.
    • If your personal information was sold or disclosed for business purposes, you’ll be informed about:
    • Categories of personal information sold.
    • Categories of personal information disclosed for a business purpose.
    • The Right to Opt-Out: You have the autonomy to direct a business not to sell your personal information.
    • The Right to Deletion: You can request the deletion of your personal data, with certain exceptions. A business must comply unless retaining the information is necessary for the business or service providers to:
    • Complete transactions, provide services, or perform contracts with you.
    • Detect security incidents and protect against malicious activities.
    • Debug and repair functionality errors.
    • Exercise free speech or ensure another consumer’s free speech rights.
    • Comply with legal obligations, including the California Electronic Communications Privacy Act.
    • Engage in public or peer-reviewed research under certain conditions.
    • Enable solely internal uses aligned with your expectations based on your relationship with the business.
    • Comply with legal obligations or use the information lawfully in other ways compatible with the context in which you provided it.
    • The Right Against Discrimination: Exercising your CCPA rights should not subject you to discriminatory treatment by businesses.

These rights represent a significant step towards giving individuals more control over how their personal information is collected, used, and shared. If you wish to exercise any of these rights, you typically need to submit a verifiable request to the business, specifying your requirements and providing adequate identification for your request to be processed.


How to Exercise Your CCPA Rights

If you’re a resident of California, you have the right to manage your personal data in various ways as provided by the CCPA. To exercise your rights, follow these steps:

Contact the Business Directly:

Visit the designated page on the business’s website, for example, Acoustic Sonic LLC’s contact page at https://www.acousticsonic.com/contact-us/, to initiate your request.

Making a Verifiable Request:

Only you, or a person legally authorized to act on your behalf, can make a request related to your personal information. This ensures that the request is legitimate and that the information is protected.

What Your Request Should Include:

Verification: Provide enough information for the business to verify that you are the person, or the authorized representative, about whom they have collected personal data.

Details: Clearly describe your request so that the business can properly understand, evaluate, and respond to it effectively.

Response Time:

Businesses are required to respond to your request within 45 days, free of charge. This period may be extended by an additional 45 days if necessary, provided that you are given prior notice of the extension.

Scope of Disclosure:

Any disclosures will cover the personal information collected about you in the 12 months preceding your verifiable request.

Data Portability:

For requests that involve transferring personal data, the business will select a format that enables you to move this information easily to another entity.

Opting Out of the Sale of Personal Information

Exercising the Opt-Out Right: If you decide to exercise your right to opt-out of the sale of your personal information, contact the business directly. They are required to comply with your request once it is verified.

Opt-Out Instructions: Follow the specific instructions provided by the business. This might involve adjusting settings on your web browser or following certain links to signal your choice to opt-out.

Browser-Specific Opt-Outs: Remember that opting out is browser-specific. If you use multiple browsers or devices, you may need to opt out on each one.

General Advice

Be Precise: The clearer and more precise your request, the easier it will be for the business to address it promptly.

Follow Up: If you haven’t received a response within the stipulated time, consider following up. Businesses have a legal obligation to respond to your requests under the CCPA.

Legal Authorization: If someone is making a request on your behalf, ensure they are legally authorized to do so by the California Secretary of State to avoid any delays or rejections.



“Do Not Track” Policy as Required by California Online Privacy Protection Act (CalOPPA)

Current Stance: Your service does not alter its behavior when receiving “Do Not Track” signals from web browsers. This is a common approach, but it’s crucial to inform users clearly, as you’ve done.

User Control: Encourage users to activate DNT settings in their browsers if they prefer not to be tracked by third-party sites. This empowers users to take proactive steps toward their privacy.

Children’s Privacy

Protection Measures: A firm stance against collecting information from children under 13 aligns with the Children’s Online Privacy Protection Act (COPPA). Prompt action to remove any inadvertently collected data is essential.

Parental Consent: Highlighting the need for parental consent where applicable reinforces your commitment to safeguarding children’s privacy.

California Privacy Rights

Shine the Light Law: This law provides California residents the right to know how their information is shared for marketing purposes. Offering a yearly request option for this information demonstrates transparency.

Privacy Rights for Minors: Underlining the ability for minors in California to request the removal of their posted content shows a commitment to respecting and protecting the privacy rights of younger users.

General Privacy Practices

Links to Other Websites: Acknowledging that your service contains links to third-party websites and advising users to review those sites’ privacy policies is good practice. It reminds users of the fragmented nature of internet privacy.

Policy Updates: Informing users about how they will be notified of any changes to the privacy policy (e.g., via email or a noticeable announcement on your service) is a best practice for transparency.

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